Standard International Shipping: 7-10 business days
Orders are processed within 1-2 business days
Please note that customs clearance may cause additional delays beyond our control
Shipping Costs
All Destinations (US and International)
Orders under $50: $5.95 flat rate shipping
Orders $50+: FREE shipping
Duties and Taxes
All Orders
All import duties, taxes, and customs fees are covered by Rawtu
You will not be charged any additional fees upon delivery
Order Processing
All orders are processed within 1-2 business days (Monday-Friday)
Orders placed after 2PM EST will be processed the following business day
Orders placed on weekends or holidays will be processed on the next business day
Tracking Information
Tracking information will be provided via email once your order has shipped
You can also view tracking information by logging into your account on our website
Shipping Carriers
We use reliable shipping carriers including:
USPS
UPS
FedEx
DHL (for international orders)
Delivery Issues
If you experience any issues with your delivery:
Check your tracking information to confirm delivery status
Contact our customer service team at [email protected] if your package is significantly delayed or shows as delivered but was not received
Address Information
Please ensure your shipping address is correct before completing your order
We cannot be responsible for packages sent to addresses provided incorrectly
If you need to update your shipping address after placing an order, please contact us immediately at [email protected]
Contact Us
If you have any questions regarding our shipping policy or need assistance with a shipment, please contact us:Rawtu Email: [email protected] Website: www.rawtu.com
